All Credit Card payments are processed through checkout systems provided by secure payment gateways. All Credit/Debit card details remain confidential and private. gold tree and our trusted payment gateways use SSL encryption technology to protect your card information.
Payment FAQs
No, gold tree does not collect or store your account information at all. Your transaction is authorized at multiple points, first by PayPal and subsequently by Visa/MasterCard/Amex directly without any information passing through us.
While placing an order, if your payment fails but you still wish to order the products, you can go to Your Account and re-order the products from the ‘Pending Orders’ section.
Please note that the payment link generated to re-order those products is valid only for 3 days as per our payment gateway’s guidelines.
We regret the inconvenience caused. Please visit our Contact Us page available on website with your transaction details and we will look into it immediately. If your money has not reached us, it will surely be refunded back to your account.
GST is borne by customer and is included in prices of products sold on MRP, but is charged additionally for products sold on discount.
No, there are no extra charges other than those mentioned on the product page. Your total bill amount will be displayed at the time of payment, before you complete placing an order. You can pay through credit/debit card or net banking. In case you opt for cash on delivery, you have to pay only the amount mentioned on the invoice (received at the time of delivery).